Returns & Exchanges

Important: The cost of the return will be deducted from the total amount to be refunded.

Product conditions:

The products must be returned in their original condition.original state,without having been used, washed or damaged Ywith all original labels intact and attached to the garment.

It will be consideredproduct useany use beyond a mere trial to check size or fit, including—but not limited to—training, sports activities, or any other activity.

If the returned itemsThey do not meet the stated conditionsWe will contact you to proceed with the return of the product andwill cancel the refundPlease note that in these casesWe do not cover return shipping costs..

FLASH SALE, CLEARANCE, ONLINE MARKET OR OUTLET

If you wish to make an exchange/return, there are associated costs in both cases.

Important:

Changes:The cost of the change will be chargedprior to his administrationWe will send you an email with instructions on how to make the payment easily using any of the methods available on our website.

returns:The return shipping cost will be deducted directly from the total amount to be refunded once we receive the returned item.

3x2 PROMOTIONS

Add 3 products from the 3x2 collection to your cart and get 1 free (the lowest-priced item). The discount applies to the products in this promotion and is reflected in your cart. If any of the items are returned, the refund amount will be adjusted proportionally.

PROMOTIONS WITH A GIFT

If you wish to return any of the products in your order, no problem! You can exchange or return them according to our standard policies. You must also return the gift item in its original condition.

Information you should include in your email

• ▪ Order number: (Ex. #156208)
• ▪ Product to be exchanged or returned: (Model/Color/Size)
• ▪ In case of exchange, product you wish to receive instead:(only color/size changes, inquire for other models!)
• ▪ Reason for exchange or return:It helps us a lot to improve day by day!
• ▪ Shipping/collection method: Please tell us which option best suits you:

  1. Go to a Post Office or Citypaq point

  2. Go to an InPost point

  3. Collection from your home:

  If you choose this option, you must tell us the following:

  • · Days and times (working days) when the carrier can pick up the goods.
  • · To avoid problems, please give us several options.
  • · It is important that they are working days and with a minimum time slot of 3 hours.
• ▪ International orders: You can choose between pointsGLSor, if you are in France, Belgium, the Netherlands or Portugal, at pointsInpostPlease indicate your preferred option and we will send you the instructions.

Once we have all the information, we'll guide you through the next steps and ensure everything goes smoothly and without any issues. If you don't receive a response within 2-3 days, please check your spam or promotions folder.